Last updated: 2026-10-28
Welcome to Loka. By creating an account, signing in, or otherwise using the Loka service ("Service"), you agree to these Terms of Service ("Terms"). If you do not agree, do not use the Service.
You confirm acceptance of these Terms and our Privacy Policy by checking the acceptance box during signup. On the same step you agree that your voice and messages go to OpenAI and Google to run the tutor, and that your recordings are kept to improve Loka (Sections 6 and 7). Your acceptance is recorded with a timestamp on your account record.
You confirm that you are at least 18 years old. Loka is not directed at anyone under 18, and we do not knowingly collect personal information from anyone under 18. If you are under the age of majority in your jurisdiction, you confirm that a parent or legal guardian has reviewed and consents to these Terms on your behalf.
By accepting these Terms, you make a binding assertion of age. If we learn that an account holder is under 18, we will delete the account and associated data.
Loka is a voice-first language tutor that combines real-time conversational practice with structured task-based learning. The Service uses third-party AI processors to deliver this functionality; see our Privacy Policy for the full list.
Availability is not guaranteed, service interruptions may occur, and features may change, be added, or be removed without notice. The Service is provided as-is.
You agree to provide accurate information at signup, to keep your password confidential, and to notify us of any unauthorized account use. You are responsible for all activity under your account.
You may delete your account at any time in the app or on the website: Settings, then Account, then Delete account. Account deletion is irreversible. Our Privacy Policy says exactly what it removes, and what it does not remove yet.
You agree not to:
The Loka name, logo, curriculum content (task blueprints, scene definitions, character openers), and software are owned by us or our licensors. Your voice recordings and transcripts remain yours. You grant us a non-exclusive, royalty-free license to store and use them to deliver the Service to you and to improve it, including keeping your recordings to improve speech recognition and the tutor, and to share them with the service providers named in our Privacy Policy for those purposes only. We do not sell them or use them for advertising. You can stop new recordings at any time in Settings ("Keep recordings of my voice"). The license ends when you delete your account, except for copies that the Privacy Policy says deletion does not reach yet, which we remove on request.
Loka's characters, tutor and coach are AI. By using the Service, you understand and consent that your voice audio, transcripts, and text inputs are processed by third-party AI providers, today OpenAI and Google, to run the tutor. The full list of processors and the data sent to each is in our Privacy Policy. We do not sell your data to advertisers; we do not use your data for cross-site tracking.
We do not warrant that the Service will be uninterrupted, error-free, secure, or fit for any particular purpose. To the maximum extent permitted by law, our liability is limited to the amount you paid us in the prior twelve months (currently zero, as the Service is free).
We may update these Terms from time to time. We will notify you of material changes by email or in-app notice. Continued use after notice constitutes acceptance.
We may suspend or terminate accounts that violate these Terms. You may terminate your account at any time using the delete affordance described in Section 4.
These Terms are governed by the laws of the United States. Any disputes will be resolved in a court of competent jurisdiction in the United States.
Questions about these Terms: support@volley-flow.com